3
30 Rue Victoria, Gatineau, QC J8X 0B3, Canada
Gatineau, Quebec J8X 0B3
(888) 773-8888

Great event after-dark at the Rouge Valley. All the staff were very helpful and we definitely learned a lot about the park and the animals. We will be going to another one of their events in the future.

This one star review is to draw attention to an issue with their backcountry reservation system. Many backcountry campsites in Jasper you need to reserve 6 months+ in advance, so naturally a lot of people's plans change in that time, and they can't show up. Since these are high-demand sites, the "right" thing to do is to cancel your reservation so that someone else can use it. Unfortunately, Parks Canada charges an $11 "cancellation fee" to cancel, in additional to forfeiting your "$12 reservation fee" (which is on top of the site fees). This fee is actually more than the $9.80 it costs for a single night booking, so in theory it would cost you more money to cancel a 1 night booking than to just not show up.This leads to a lot of people not being able to take trips that they would otherwise have the opportunity to. When I did Jasper's Skyline Trail on a Long Weekend, I was the ONLY person at one of the sites I stayed at, even though the site was booked out. I was annoyed that 7 other groups hadn't made cancellations to open the sites for others, but now I understand that it is a Parks Canada policy that is at least partially to blame.Considering that you lose your $12 "reservation fee" regardless, there is no need for an additional $11 cancellation fee.Another good policy change would be to have some sort of "check-in" system a week or a month in advance, because I bet some people just forget.So remember, if you can't get your back-country reservation, remember that it isn't necessarily high demand that is getting in the way - it may just be good old fashioned mismanagement.

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Parks Canada Agency — Park in Gatineau

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Parks Canada Agency

Park at 30 Rue Victoria, Gatineau, QC J8X 0B3, Canada. Here you will find detailed information about Parks Canada Agency: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    10:00 AM – 4:00 PM
  • Tuesday
    10:00 AM – 4:00 PM
  • Wednesday
    10:00 AM – 4:00 PM
  • Thursday
    10:00 AM – 4:00 PM
  • Friday
    10:00 AM – 4:00 PM
  • Saturday
    Closed
  • Sunday
    Closed

Rating

4
/
5
Based on 3 reviews

Contacts

Categories:
State:
Quebec
Address:
30 Rue Victoria, Gatineau, QC J8X 0B3, Canada.
City:
Gatineau
Postcode:
J8X 0B3

About Parks Canada Agency

Parks Canada Agency is a Canadian Park based in Gatineau, Quebec. Parks Canada Agency is located at 30 Rue Victoria, Gatineau, QC J8X 0B3, Canada.


Please contact with Parks Canada Agency using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Parks Canada Agency opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Parks Canada Agency

  • Sébastien Duval
    Added 2018.10.09
  • K Scott
    Added 2017.10.29
    Great event after-dark at the Rouge Valley. All the staff were very helpful and we definitely learned a lot about the park and the animals. We will be going to another one of their events in the future.
  • James Holder
    Added 2014.09.05
    This one star review is to draw attention to an issue with their backcountry reservation system. Many backcountry campsites in Jasper you need to reserve 6 months+ in advance, so naturally a lot of people's plans change in that time, and they can't show up. Since these are high-demand sites, the "right" thing to do is to cancel your reservation so that someone else can use it. Unfortunately, Parks Canada charges an $11 "cancellation fee" to cancel, in additional to forfeiting your "$12 reservation fee" (which is on top of the site fees). This fee is actually more than the $9.80 it costs for a single night booking, so in theory it would cost you more money to cancel a 1 night booking than to just not show up.This leads to a lot of people not being able to take trips that they would otherwise have the opportunity to. When I did Jasper's Skyline Trail on a Long Weekend, I was the ONLY person at one of the sites I stayed at, even though the site was booked out. I was annoyed that 7 other groups hadn't made cancellations to open the sites for others, but now I understand that it is a Parks Canada policy that is at least partially to blame.Considering that you lose your $12 "reservation fee" regardless, there is no need for an additional $11 cancellation fee.Another good policy change would be to have some sort of "check-in" system a week or a month in advance, because I bet some people just forget.So remember, if you can't get your back-country reservation, remember that it isn't necessarily high demand that is getting in the way - it may just be good old fashioned mismanagement.
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