Awful. What a waste of my time!It took me several calls to finally get someone answering and giving me an appointment. I showed up on the day and time of the appointment : nobody was there and the door was locked. I waited and called... no answer. I left two voice messages: one one that day, another on the next day. Never got a call from them. I called several times and nobody ever picked up.
Carina is a super good massage therapist! Enjoyed her magical fingers, makes your aching muscles feel great!
Excellent experience, facilities were very clean and welcoming, and service did not feel rushed at all. Definitely recommend this!
I was not very impressed with this Spa after going yesterday. I knew that it was a home spa so my expectations were not that I would be in a resort, but the space that is used for this is not even very clean. While being massaged, I was left looking at a dirty floor (the baseboards are crusted with dust). The massage was alright on my back, although I asked for more pressure and it didn't last. She asked if she could use essential oils for the massage and I agreed, except she proceeded to use them in my hair and on my face as well. I was not provided with a wash cloth or wet cloth of any sort after, so during the manicure and pedicure I was literally slipping off the chair (and who likes having a greasy face and hair!?). She massaged one of my feet, and on the other seemed to pause, so I peaked and saw that she was on her phone. I also noticed that her shirt kept riding up, exposing her midriff, which I didn't find very professional. For the manicure and pedicure, I didn't find that there were many options for nail polish; I mean, you can buy OPI brand polish at the dollar store now so there's no excuse to not have a solid lineup of colours. My manicure has clear layers where she missed spots on the sides of my nails and I haven't paid any attention to my pedicure...All in all it is clear that there was effort put into starting this business, but it is still very much a start-up. There was nice music, some flowers and fake candles for ambiance, and the oils did smell nice. Unfortunately the entire experience was nowhere near as relaxing as I had hoped and by the end of my 120 minutes of treatments I was glad to get out. I hope that with time she manages to fix the place up; I do think it has potential.**now she has started calling me to "suggest" I remove my rating. What I've said is true, and I was generous. Be wary of going here. **
very Nice place.perfect job.i like it.
Morell Spa INC is a Canadian Spa based in Gatineau, Quebec. Morell Spa INC is located at 24-A Rue du Grésil, Gatineau, QC J9A 3L8, Canada.
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