DO NOT use this company! I am a single female on disability!They took advantage of my vulnerability. Too many issues with these inhumane people to list here. Smoking pot on the job and not being able to focus. They broke several items, some irreplaceable as they were antiques from many generations! Careless and didn't care about me or my items.Three months of trying to get them here was a waste of my time. They are horrible, inconsiderate people who have absolutely no compassion! STAY FAR AWAY!
Moving my stuff was long and they took a 20 min break on my time plus an extra guy that I didn t even see unload my stuff because they told I didn't have to go to storage yes I know I shouldn't of listen and show up..... I put my stuff in storage never told me that they was a fee for blankets added to the storage fee and then if I want to pick up stuff in storage like my summer tires I have to pay 25 dollars to have a guy watch me because its a common storage oh and don t the 3 percent they charge you for using your credit card by the way they even charged stuff on my credit card without my permission. I don t mind paying when I know up front what I m paying for the owner said he was surprised that they didn't mentioned it well I m a supervisor of over 40 staff member some have been around for years and sometimes they forget even me ....
My GF had an almost empty 2 bedroom apartment (we had moved most of it on our own - WITH NO appliances to be moved!!) - anyways they sent 2 young teenager looking boys to move the rest of the stuff and it took them 4 hours to have her move completed so $650 later!!!! - NOT IMPRESSED AT ALL!!!!If I didn't have to work I could of done a better job and more than likely in a lot less time then they took... GUESS WE'LL KNOW BETTER THAN PLAN A MOVE AFTER SAINT-JEAN BAPTISTE DAY IN QUEBEC NEXT TIME...
The best moving experience ever. And believe me, I know moving. I have moved 53 times in my life. This company was professional from the first phone call till when they completed the job. They even went out of their way to help out. Very courteous, helpful and professional. I strongly recommend this company and if I sound too positive, trust me, I have no interest whatsoever. It's just that in this day and age, it is a breath of fresh air to find good service and good people to help. Please keep up your standard DBB
While the guys that do your move are friendly and competent, they take care of your items and provide good service (they are excluded from this review), there is a few things you should know before doing business with this company:1. You will not be charge entirely only for the time they will work: the company has a policy of rounding up to the hours. Ex: my move took 4.5h yet I was charged for 5. At 126$/hour, that gets a little expensive for time not worked. (Of course that's on top of the 30 minutes they will charge you for the time they take to drive from their shop to your house - I live 1.5 km away from it - back and forth...another 126$)2. The company will charge you 3% fee if you choose to pay by credit card. This ended being a little more than 25$ fee for my move. The excuse given to me: it's not us Sir, it's the credit card company that charges this amount. That's the price of doing business. Nobody has time to go take 700$ out of the bank machine the day of a move! People will pay by credit cards and should not be penalized for it. 3. Anything else you would like for your move (wardrobe boxes, mattress covers, etc) will be at your own expense. Oh, but you get 5 free boxes.Shop around.
Déménagement Bye Bye is a Canadian Storage based in Gatineau, Quebec. Déménagement Bye Bye is located at 1620 Chemin Pink #1, Gatineau, QC J9J 3N6, Canada.
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